About Tool

TimelinesAI helps teams bring structure and visibility to business messaging by connecting WhatsApp accounts, syncing conversations, and importing them into CRMs or shared dashboards. It’s built to solve the challenge of fragmented chat communications multiple numbers, ad-hoc messages, lack of tracking and instead offers unified conversation management, assignment, tagging, and automation. Whether your sales, support or operations team uses WhatsApp for customer interaction, TimelinesAI offers a way to scale, audit and integrate those interactions into your workflow efficiently.

Key Features

• Shared inbox for multiple WhatsApp accounts view and manage all chats in one place.
• CRM integrations (e.g., Pipedrive, HubSpot, Zoho CRM) so contacts and deals from chats sync automatically.
• Automation and workflow support (via Zapier/webhooks) to trigger actions based on message events.
• Team collaboration tools: assign chats, leave internal comments, tag or segment conversations.
• Bulk messaging, templates and analytics dashboards to monitor performance and track response-metrics.

Pros:

• Brings order to multiple WhatsApp conversations and prevents messages from being lost.
• Strong integration with existing CRMs reduces manual data entry and boosts team efficiency.
• Automations save time and ensure consistent follow-ups and responses.
• Team-centric features (assignment, tags) support organized communication workflows.

Cons:

• Best suited for businesses that already use WhatsApp heavily; for light users it may be over-sized.
• Features like integrations or mass messaging may require higher pricing tiers.
• Some setup and onboarding might be needed for full benefit (especially CRM/automation integration).

Who is Using?

TimelinesAI is used by sales teams, customer-support departments, marketing operations, agencies managing multiple client WhatsApp accounts, and any business team that uses WhatsApp as a core communication channel and needs structured workflows around it.

Pricing

The platform offers a free trial to test core features. Paid plans are priced per “seat” (user connection) and increase in cost as you add numbers, automation modules or bulk messaging features. Specific rates vary based on features and user scale.

What Makes It Unique?

What sets TimelinesAI apart is its combination of WhatsApp-first shared inbox workflow with full CRM integration and automation. Many apps manage WhatsApp messages; this platform binds that messaging into sales and support processes, turning chats into structured, trackable business activities instead of standalone conversations.

How We Rated It:

• Ease of Use: ⭐⭐⭐⭐☆
• Features: ⭐⭐⭐⭐☆
• Value for Money: ⭐⭐⭐⭐☆

If your business relies on WhatsApp for client, sales or support conversations and you’re feeling the pain of scattered chats and manual follow-ups, TimelinesAI gives you a streamlined and scalable way to centralize, automate and integrate your messaging workflows. It’s particularly valuable for teams and organisations looking to bring WhatsApp into their CRM and collaboration tools. While it may require some investment for advanced automation and scale, the operational benefits make it a solid option for structured chat management.