About Tool

Smartsheet is built to help organizations small teams to large enterprises manage tasks, projects, and workflows using an interface users already know (similar to spreadsheets). It supports collaboration, task assignment, scheduling, progress tracking, and document sharing, making it a central hub for team work. Beyond just spreadsheets, it offers multiple views (grid, calendar, Gantt, kanban, etc.), workflow automation, reporting/dashboards, and integrations with broader business systems. This flexibility enables teams to use Smartsheet for project management, operations, resource planning, approvals, and even building simple internal apps saving time and reducing reliance on multiple disparate tools.

Key Features

• Spreadsheet‑style grid interface familiar to users of Excel or similar tools
• Multiple project views: grid, calendar, Gantt, kanban/card for flexible task management
• Workflow automation: automated reminders, notifications, update requests, recurring tasks, approvals
• Collaboration: real-time editing, shared sheets, comments, attachments, and file sharing per row or task
• Dashboards, reports, and analytics consolidate data from multiple sheets / projects to track KPIs, budgets, timelines, or performance at a glance
• Resource & portfolio management (in higher tiers) plan and manage team workloads, resource allocation, tasks dependencies, and schedule tracking
• No-code work‑apps: ability to build simple internal apps / tools (forms, workflows, request intake, etc.) without programming
• Security, admin & governance features user and access control, data compliance, audit trail, enterprise‑grade controls

Pros

• Very flexible: can be used for simple spreadsheets, small projects, or large-scale project/portfolio management
• Familiar interface (spreadsheet‑like), which reduces onboarding friction for many users
• Strong collaboration and real-time sharing capabilities
• Rich features: multiple views, automation, dashboards, resource management helps manage projects end-to-end
• Good for operational workflows, approvals, resource planning, and cross‑team coordination

Cons

• Advanced features (resource management, work‑apps, automation limits, dashboards) only available in paid or higher-tier plans basic/free use is limited
• For very large datasets or very complex logic, spreadsheet-like structure can become unwieldy or slow
• Some users find the learning curve steep when using advanced tools (dependencies, automation rules, dashboards)
• Customization of reports/dashboards can be less flexible compared to fully custom BI or project‑management tools

Who is Using?

Smartsheet is used by project managers, operations teams, small to medium businesses, startups, enterprises, freelancers, agencies, cross-functional teams, and anyone who needs to coordinate tasks, projects, resource planning, approvals, or collaborate across teams without necessarily using full‑fledged project‑management software.

Pricing

Smartsheet operates on a subscription-based pricing model with different tiers: a basic plan (with limited capabilities), and paid plans that unlock advanced features such as unlimited sheets, advanced automation, resource and portfolio management, dashboards, and enhanced admin controls.

What Makes Unique?

Smartsheet stands out by merging the simplicity and familiarity of a spreadsheet with robust project‑management, automation, collaboration, and resource‑management features. This hybrid nature spreadsheet + work management + automation gives it flexibility to serve as a light task tracker or a full work‑execution platform depending on the user’s needs.

How We Rated It

Ease of Use: ⭐⭐⭐⭐☆ — Familiar UI for spreadsheet users; easy to start, though advanced features need some learning
Features: ⭐⭐⭐⭐☆ — Strong set: views, automation, collaboration, dashboards, resource planning, integrations
Value for Money: ⭐⭐⭐⭐☆ — Offers useful features for many teams; paid tiers provide good value for organizations needing scale and automation
Knowledge Utility: ⭐⭐⭐⭐☆ — Useful for planning, tracking, reporting, and collaboration across diverse types of work and teams

Smartsheet is a versatile and powerful platform for managing work from simple task lists to complex project portfolios while keeping the familiarity of spreadsheets. It works well for teams and organizations of all kinds, helping coordinate work, automate flows, track progress, and collaborate effectively. For many use cases, it strikes a good balance between flexibility and structure. While heavy‑duty projects or very complex reporting may need dedicated tools, Smartsheet remains a practical, efficient, and broadly useful solution for everyday project and work management.