About Tool

Torq allows security and operations teams to automate complex, multi-step tasks such as alert triage, threat containment, remediation, and compliance reporting. It integrates various security tools and data sources, processes triggered events or alerts, and executes defined workflows freeing teams from handling repetitive manual tasks and improving response times. With no-code/low-code workflow building, Torq supports structured automation that scales across enterprise environments. It helps organizations maintain consistent, reliable security processes, reduce human error, and accelerate incident resolution.

Key Features

• Visual drag-and-drop or low-code workflow builder for designing security and automation flows
• Integration with multiple security and IT tools (e.g. alerting systems, identity management, cloud services, EDR/SIEM, ticketing)
• Event-driven triggers and automation flows, enabling workflows to run upon alerts or scheduled checks
• AI-assisted enrichment, decisioning and context-aware automation steps (e.g. triage, prioritization, remediation)
• Case-based incident management: grouping alerts and actions into structured “cases” for tracking, auditing, and resolution
• Governance, compliance, and access control features suitable for enterprise security environments
• Scalability to support large volumes of alerts, incidents, and automation tasks across teams

Pros:

• Automates end-to-end security workflows alert ingestion to incident resolution reducing manual workload
• No-code/low-code design lowers barrier for teams without deep scripting skills to set up automation
• Integrates multiple tools and data sources, enabling comprehensive security orchestration
• Improves consistency, reduces response time, and supports compliant, auditable workflows

Cons:

• Setup and integration may require effort, especially for complex or custom environments
• For smaller teams or simple use-cases, the platform’s full capabilities may be more than required
• Over-reliance on automation may pose risk if workflows are not reviewed or maintained properly

Who is Using?

Torq is used by enterprise security teams, SOCs, DevSecOps departments, IT operations teams, and organizations managing cloud or hybrid infrastructure  especially those facing high alert volumes, complex threat landscapes, or compliance requirements.

Pricing

Torq uses a commercial licensing or subscription model, typically scaling based on usage volume, number of workflows, integrations, and enterprise features required. It is generally suited for medium to large organizations with structured security automation needs.

What Makes Unique?

Torq stands out by offering security-specific orchestration and automation with a no-code/low-code interface combining integration with security tools, AI-assisted decisioning, and workflow automation in one platform. Its case-based incident management, compliance-ready design, and flexibility for both alert-driven and scheduled workflows make it a robust option for modern security operations.

How We Rated It:

• Ease of Use: ⭐⭐⭐⭐☆ — Visual workflow builder simplifies setup; advanced workflows may need more configuration
• Features: ⭐⭐⭐⭐⭐ — Extensive automation, integration, incident management, and orchestration capabilities
• Value for Money: ⭐⭐⭐⭐☆ — High value for teams with significant security operations needs; may be heavy for small-scale usage
• Flexibility & Utility: ⭐⭐⭐⭐☆ — Useful across diverse security and IT environments, cloud or on-prem, with varying toolchains

Torq offers a powerful, flexible solution for enterprises seeking to streamline and automate security operations, reduce manual workload, and ensure consistent incident response especially in complex, high-traffic environments. For organizations with substantial security needs, it can significantly enhance efficiency, reliability, and compliance. While setup and integration require careful planning, Torq’s automation capabilities and orchestration flexibility make it a strategic asset for modern SOCs and IT security teams.