Tagado is an Ai based customer experience data intelligence platform, providing high-resolution actionable insights that efficiently align all teams around what customers want and need to boost satisfaction, retention, and growth. Using custom-trained NLP models, advanced ML, and generative AI, the Tagado platform automatically tags, classifies, and monitors internal and public customer experience data in real-time, clustering it into granular intelligence that serves CX, product, service, operations, and business teams.

Tagado Ai Features

• Generate a unified tagging system for all your customers’ feedback; you can base it on your organization breakdown or let Tagado’s platform classify automatically.

• Focus on improving customer satisfaction, retention, and loyalty by democratizing customers’ feedback and making it available to everyone within the organization.

• Use different levels of categorization to drill down into the data, generate smart reports, set up alerts, and monitor by events to be on top of your game.

• Plug in into your own insight engine powered by machine learning models that will constantly generate automatic alerts in real-time.